On 2009-07-16, Roger wrote:
Going (way) back to this:
In task resolution, what’s at stake is the task itself. In conflict resolution, what’s at stake is why you’re doing the task.
“Climbing the social ladder” is the why behind the tasks—cutting in line, talking up the chump, etc.
“I know that she’s hoping to climb the social ladder, so that’s how I’ll choose my best-good-worst.” This is what keeps it within the realm of conflict resolution. Still possible to “fail but win”—maybe you can’t cut in line, maybe you get knocked down, but then chump comes running over to see if you’re alright.